Privacy Policy
Last updated: 29 August 2026
This Privacy Policy explains how personal information is handled when you use NR Essential Wellbeing and contact me through this website.
The website address is nr-essential-wellbeing.com.
Who I am
I am Rick McKenzie, an independent Authorised Utility Warehouse (UW) Business Partner.
If you use this website to request information or a callback, I will use the personal information you provide for the purpose of responding to your enquiry.
Information I may collect
If you submit the Request a Callback form, you may provide:
- Your name
- Your telephone number
- What you are interested in
- Your preferred time for a callback, if you choose to provide one
- Your consent to being contacted about your enquiry
The callback form does not create a customer account and does not store a submission record in the WordPress website database. The information you submit is sent to me by email so that I can respond to your enquiry.
How I use your information
Information provided through this website may be used to:
- Respond to your enquiry.
- Call you at your request.
- Discuss the UW products, services or opportunities you have asked about.
- Provide information you have requested.
- Keep appropriate records where necessary for legal, regulatory or administrative purposes.
Your callback details will not be used to send unrelated marketing simply because you submitted an enquiry.
Legal basis for using your information
Where you ask me to contact you, your information is processed in order to respond to that request and take steps at your request before you decide whether to proceed with any product, service or opportunity.
Where appropriate, information may also be processed where there is a legitimate interest in responding to enquiries, operating and securing this website, maintaining appropriate business records, or complying with legal and regulatory requirements.
Utility Warehouse
This website contains links to Utility Warehouse websites and services. If you choose to follow one of those links or provide information directly to Utility Warehouse, the handling of that information will be subject to the privacy information and terms provided by Utility Warehouse.
NR Essential Wellbeing is not the Utility Warehouse corporate website. I operate as an independent Authorised UW Business Partner.
Who your information may be shared with
Your personal information is not sold.
Information may be processed by service providers that are necessary to operate this website and its communications, such as website hosting, security and email providers.
If you decide to proceed with a Utility Warehouse product, service or opportunity, relevant information may subsequently be provided to or collected directly by Utility Warehouse as part of that process.
When you submit the callback form, the information is sent by email to rick@nr-essential-wellbeing.com. Email is provided using the website’s configured mail services.
Website security and technical information
Like most websites, the website and its hosting and security systems may process technical information such as IP addresses, browser information, device information, request information and security logs. This information may be used to operate the website, detect malicious activity, prevent spam and maintain security.
Cookies
This website may use cookies and similar technologies that are necessary for the website to operate correctly, maintain security and remember relevant choices.
Further information about the cookies used on this website is available in the Cookie Policy.
Links to other websites
This website contains links to external websites, including Utility Warehouse websites. When you follow an external link, you leave this website. The external website is responsible for its own privacy practices and the information it collects.
How long information is kept
Personal information will only be kept for as long as reasonably necessary for the purpose for which it was collected and for any applicable legal, regulatory, accounting or record-keeping requirements.
Information submitted through the callback form is not retained as a form submission within WordPress. A copy may remain within the relevant email system for as long as it is reasonably required to deal with the enquiry and any resulting correspondence.
Your data protection rights
Under UK data protection law, depending on the circumstances, you may have rights including the right to:
- Ask for access to personal information held about you.
- Ask for inaccurate personal information to be corrected.
- Ask for personal information to be deleted in certain circumstances.
- Ask for the use of your personal information to be restricted in certain circumstances.
- Object to certain uses of your personal information.
- Ask for certain personal information to be transferred where the right to data portability applies.
You can also withdraw consent where consent is the basis on which your information is being processed. Withdrawing consent does not affect processing that took place before it was withdrawn.
Contact
If you have a question about this Privacy Policy or want to exercise a data protection right, please contact:
Rick McKenzie
Email: rick@nr-essential-wellbeing.com
Complaints
If you have concerns about how your personal information has been handled, please contact me first so that I can try to resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Changes to this Privacy Policy
This Privacy Policy may be updated when the website, the services used by it or applicable requirements change. The latest version will be published on this page.